Delivery areas
We deliver to the following countries:
- Switzerland 🇨🇭 (free delivery from 70 CHF of purchase)
- Germany, France, Italy, Austria, Liechtenstein
For any other destination, please contact us before ordering.
Delivery times
Orders are processed and shipped within 1-3 business days after confirmation.
Indicative delivery times:
- Switzerland : 2 to 4 working days
- Europe (France, Germany, etc.) : 5 to 10 working days
In Switzerland, we work with Swiss Post , which guarantees CO₂-free delivery to urban centers (Geneva, Basel, Bern, Zurich).
Delivery costs
Shipping costs are calculated automatically based on weight, volume and destination.
They are indicated before confirming your order.
Free delivery in Switzerland from CHF 70 of purchase including VAT.
Order tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number .
You can track your package directly via the carrier's website.
Delivery problems
- If your order has not been delivered within 30 days , you can request a full refund .
- If an item is damaged or missing , please contact us within 7 working days of receiving the package.
For any questions: tukassi.shop@gmail.com