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Tukassi propose vraiment des habits stylés
Super !
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FAQ
Which countries does Tukassi deliver to?
We deliver mainly throughout Europe. For other countries, contact us at tukassi.shop@gmail.com .
What are the delivery times?
- Switzerland: 3 to 5 working days
- Europe: 5 to 10 working days
Are returns possible?
Yes, only in the event of a defect not mentioned in the product sheet. You have 7 days after receipt to report it to us.
Who covers the return costs?
Return costs are our responsibility
How do I track my order?
An email with a tracking number is sent as soon as your order is shipped.
What payment methods are accepted?
We accept payments via:
Twint, Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay .
Are the clothes sold second-hand?
Yes. Tukassi offers carefully selected second-hand clothing, with rigorous quality control to ensure its good condition.
How do I know if an item is still available?
Each piece is unique and may be sold at any time. If an item is out of stock, it will be marked as “Sold Out” and you will not be able to add it to your cart.
Can I change or cancel my order after payment?
Contact us as soon as possible. If the order has not yet been shipped, we will try to modify or cancel it.
Is my personal data protected?
Yes. Your information is treated securely in accordance with our privacy policy .
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